Limelight Networks uses remote interpreting to communicate with non-English speaking callers. Speakers of other languages may follow these steps to reach Limelight Support:
1. Open a support case by emailing firstname.lastname@example.org
2. Use the contact information above to access our 24/7 support team
3. Inform the technician of your preferred language in English: for example “Japanese please”
4. Please wait while our technician brings a certified translator on the line to help you
Many support and troubleshooting resources can be found in your Limelight Control Customer Support Portal. Just log into Control and follow the Documentation link to access user guides, release notes, diagnostic tools, and customer notifications.