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Support

Digital business runs 24/7/365. Fortunately, we do too.

International

Singapore: 800 1206260

Australia: 1 800 983652

South Korea: 0030 813 2931

Japan: +81 (0)3 6679 1738

India: 0008 000 011002

International Support

Limelight Networks uses remote interpreting to communicate with non-English speaking callers. Speakers of other languages may follow these steps to reach Limelight Support:

1. Open a support case by emailing support@llnw.com

2. Use the contact information above to access our 24/7 support team

3. Inform the technician of your preferred language in English: for example “Japanese please”

4. Please wait while our technician brings a certified translator on the line to help you

 

Self Help User Guides

Many support and troubleshooting resources can be found in your Limelight Control Customer Support Portal. Just go to https://control.llnw.com > Support Tools to access user guides, diagnostic tools, and view notifications.