Strategic Services

Partnering for Your Success.

Strategic Services Helps You Plan a Digital Presence.


You need a good digital strategy to create, manage, distribute, and measure great content. Knowing who engages, when and where is critically important whether you provide information and entertainment on digital platforms, or strive to influence decisions and want people to buy what you are selling.

Discovery and exploration on all types of digital devices is the norm, before a decision is made to engage, commit, and share. You must have the right content at every stage of the journey, and strategies for effectively managing and delivering that content.

Our Strategic Services team works closely with your executives, managers, and subject matter experts to understand and map out a comprehensive strategy to deliver a Digital Presence that is right for the organization and right for the visitors you are trying to reach. We simplify the changing cultural landscape and accelerating pace of technology to help you reach, connect, and influence your audience.

Drawing on broad domain experience and industry best practices, together with you, we craft methods-based, data-driven, tailored, and comprehensive solutions that align with business needs and offer tangible, measurable value. We help you define and deliver the Digital Presence that is right for your company.
 

Digital Presence Assessments

Our flagship service is the Digital Presence Assessment. What is the state of your current Digital Presence? Do you know?

Every company has a Digital Presence. Your Digital Presence is the sum of all your content and activities that play across online channels—websites, microsites, social media, email, advertising, video, games, etc. It reflects your organization’s brand, revenue, reputation, and customer experience. It’s quite simply your online digital story.

So, what does your Digital Presence say about you? If you don’t know, it might be time to do a Digital Presence assessment. Benchmark where you are today, figure out realistic goals, and plan out your digital strategy and tactics.
 

We Evaluate Your Digital Presence Capabilities:

  • Content: Are you consistently developing dynamic, persona-driven content?
  • Content Management: Can you develop content for social and mobile channels?
  • Distribution and Discovery: Does your content reach all online channels, integrating SEO/SEM
  • Engagement and Experience: How well are you using data to drive relevant and timely content to increase conversions
  • Conversion: Can you trace ROI through data driven optimized conversions?
  • Business Intelligence: Is your data mining actionable and automated to do real-time optimization?

 

And There’s the Question of Your Digital Presence Infrastructure:

  • Campaign, Event, Public Relations and Marketing Models: to help companies provide repeatable, efficient communication plans
  • Persona, Engagement and Conversion Modeling: to enable targeted audience messaging, interactivity, lead, and monetization
  • Experience and User Flows: to understand external and internal user journeys and create efficiencies
  • Distribution and syndication mapping: to develop affinity networks and communication strategies
  • Business and ROI Models: to provide spreadsheet analysis for lead conversation, brand lift, and gross rating points
  • Information Architecture: to map the back-end to the front end-user experience in a systematic manner
  • Architectural Frameworks: to provide the technological underpinning for strategy
  • Project Plan Frameworks: to provide tactics, timing, and resource allocation for a strategy
  • Implementation Roadmaps: to project out waves, dependencies, and phased multi-project timing
  • Business and Technology Phasing: to provide gating and timing on business and technology interface